About FAQs

Frequently Asked Questions

What is Yext’s mission?

Our mission at Yext is simple: provide perfect answers everywhere.

Today’s customer journey starts with a question. And consumers expect answers. Yext provides a single source of truth for the facts about a business — like hours, services, locations, professionals, menus, events, and more — making it possible for brands to provide brand-verified answers within search for consumers seeking the truth. Businesses choose Yext to drive digital discovery, engagement, and revenue.

How does Yext work?

The Yext Search Experience Cloud is a product suite that puts businesses in control of their facts online.

Yext Knowledge Graph is the single source of truth for the public facts about your business. Your centralized hub to manage all the facts consumers seek about you – from locations, professional credentials, events, products, and everything in between. The customer journey starts with a question, and your Knowledge Graph has the answer.

Yext Pages helps you create consistent, fast-loading, properly marked-up landing pages for your business’s locations, professionals, or events to improve your presence across search, maps, and voice assistants.

Yext Listings puts you in control of the facts about your business across 150+ digital services globally. Our direct integrations enable you to manage all of the facts about your brand from one central source of truth, ensuring consumers find accurate information about your business — no matter where they search.

Yext Reviews allows your business to monitor and respond to reviews across the Knowledge Network. You can also use Yext to generate authentic reviews directly from your customers.

Yext Analytics allows your business to measure not only how well you rank in search, but how many of the facts that consumers see about your business that you truly control.

Yext App Directory: With the Yext App Directory, leverage pre-built integrations with applications like Zapier, HubSpot, Zendesk, Tableau, Domo, and more to extend the power of your Knowledge Graph to the systems and processes you use every day.

What is the Yext Search Experience Cloud?

The Yext Search Experience Cloud is our product suite that puts businesses in control of their facts online. By providing brand verified answers on their own websites — then across search engines, maps, apps, voice assistants and chatbots — the Yext Search Experience Cloud helps brands take back control of the customer journey.

How much does Yext cost?

To explore a pricing structure for your business, you can request a demo or call 212-994-3900.

How do I sign up for Yext?

Our products and services are tailored to your business. Before advising on pricing structure, we need to better understand the needs of your business, which is why it's best to connect with a Yext representative. Request a demo today!

What happens when you cancel Yext?

Yext does not hold your data hostage. Cancelling your Yext subscription does not overwrite the updates you have already made through Yext, and Yext will not force your listings to revert.

When you cancel your subscription, Yext no longer sends your brand data to the sites in our network. Afterwards, your business information becomes subject to the normal data compilation process of each publisher, which may result in your data and content changing over time.

How do I apply to be a partner?

To apply to be a Yext partner, visit yext.com/partners. Select the partner type that best fits your business, then click Apply.

How do I get a demo?

See firsthand how Yext can help you become answers-ready and meet your customers at the moment of intent. Schedule a demo today!

What is the price of Yext?

To explore a pricing structure for your business, you can request a demo or call 212-994-3900.

When was Yext founded?

Howard Lerman founded Yext in 2006.

What is Yext?

Yext's mission is to provide perfect answers everywhere customers search. The Yext Search Experience Cloud puts businesses in control of their facts online. By providing brand verified answers on their own websites — then across search engines, maps, apps, voice assistants and chatbots — Yext helps brands take back control of the customer journey.

How can I find out about ONWARD20?

ONWARD20 will be from November 16–18, 2020 at the New York Marriott Marquee.

You can learn more at the link below. Hope to see you there!

How can I get a demo of Answers?

Request a demo to see first hand how Yext Answers can help your site search experience!

How do I become a data partner?

The Yext App Directory Partner Program enables software providers to integrate with Yext to help mutual customers leverage their facts about their business across their solutions.

What is powerlistings?

Powerlistings is now Yext Listings. Yext Listings puts you in control of the facts about your business across 150+ digital services globally.

Where can I find Yext case studies?

Visit our Customer Showcase to learn about how brands across industries answer their customers' questions with the Yext Search Experience Cloud.

Is Yext worth the cost?

Every day customers ask questions about your brand. The Yext Search Experience Cloud is our product suite that puts businesses in control of their facts online. By providing brand verified answers on their own websites — then across search engines, maps, apps, voice assistants and chatbots — Yext helps businesses answer those questions with brand verified answers.

Is Yext SaaS?

The Yext Search Experience Cloud is a Software as a Service (SaaS) product suite that puts businesses in control of their facts online. By providing brand verified answers on their own websites — then across search engines, maps, apps, voice assistants and chatbots — Yext helps businesses answer those questions with brand verified answers.

How much does Yext cost?

The cost of Yext varies depending on a number of factors such as package type, business size, entity count, and more. To create a solution that fits your business goals, please contact us or request a demo.

Is YEXT worth the money?

Every day customers ask questions about your brand. The Yext Search Experience Cloud is our product suite that puts businesses in control of their facts online. By providing brand verified answers on their own websites — then across search engines, maps, apps, voice assistants and chatbots — Yext helps businesses answer those questions with brand verified answers.

How does Yext help with SEO?

Yext helps customers better execute their SEO strategy.

Yext Pages are built for search and speed. They are built to automatically have faster page loading times and the markup needed for search engines to understand content on a page. Both of these elements help pages become more discoverable in organic search because search engines are more likely to surface content when it includes these elements.

When did Yext go public?

Yext went public on April 13th, 2017.

What are Yext's SLAs?

For all questions regarding service level agreements (SLAs) or contracting in general, please consult your client success manager or a sales representative for details.

Is YEXT a startup?

Founded in 2006, Yext is no longer a startup. It is now a publicly traded and global company with more than 1,000 employees.